It is recommended to ask a cleaning service for at least five references from customers who have utilized said company's services within the last six months and to check with the Better Business Bureau (BBB) to ensure the company employs sound business practices, the story stated.
Bill Griffin, president of Cleaning Consultant Services Inc., said: "[Unfortunately, there's no way of knowing what you'll get until it's too late, since anyone] with a spray bottle, rag and business card can call himself [or herself] a housecleaner."
Ten things a cleaning service will never admit are:
1. "We're as good as our word. And that's not very good."
2. "We're more about a quick clean than a thorough job ..."
3. "... That is, if our workers even know what they're doing."
4. "The first time's going to cost you."
5. "You're letting a bunch of strangers in your house, you know."
6. "We're bonded — for what that's worth."
7. "Sorry, that doesn't quite translate."
8. "Sure, I'll work under the table — but you're the one who pays if we get caught."
9. "If I get hurt in your house, we'll both be in pain."
10. "We don't always make up for our mistakes."
Experts suggest asking a prospective cleaning service about the training its employees receive, something that can help eliminate confusion as to whether a specific cleaning service is ideal for you, the story noted.
Another good tactic is to call the cleaning service with special requests the night before, and have supervisors relay requests to housekeepers and janitors before they arrive the next day, the story added.
According to the article, there are more than 30,000 cleaning services operating in the United States, and although many of them are reputable and have a track record to prove it, it behooves consumers to ask questions and be inquisitive of a cleaning service before patronizing their offerings.
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